If you would like to hear more about our services, get in touch today and our team will be more than happy to help!
OUR TEAM
Meet the team
Customer Support
Aaron
Customer Support Advisor
Operations
Adam
Senior Customer Operations Assistant
Hi I'm Adam , I work mainly in closure of accounts in Customer Operations. Spare time I like socialising with friends and family and bit of a movie geek!!
Customer Support
Alex
Customer Support Advisor
Outside of work, I'm into my MMA & Boxing! However, most of my spare time is travelling to watch the greatest football team in the world...Stoke City FC!!
Operations
Allan
Customer Operations Assistant
During my free time and if the weather permits, I love going around different places with my bicycle and mostly playing badminton with my wife.
Operations
Amber
Commercial Operations Team Leader
Outside of work, I enjoy reading, writing, true crime & history podcasts, and cuddles with my elderly cat George. My Mastermind specialist subject would be Disney's Mulan.
Operations
Andrew
Commercial Operations Team Leader
Outside of work, I enjoy reading, pub quizzes, seeing live music and also putting myself through the trauma of watching Newcastle United/Falcons most weekends!
Operations
Anthony
Head of Commercial Operations
I have been at One Utility Bill since November 2016. I am the Head of Commercial Operations. We carry out audits, balance accounts and speak to our key suppliers.
Operations
Anthony
Customer Operations Assistant
Outside of work I enjoy cooking, music and going on countryside walks.
Operations
Ben
Customer Operations Team Leader
In my spare time, I am a musician and am often going all around the country to play! I also follow Newcastle United, read epic fantasy novels and enjoy video games when I get the time!
Operations
Bryn
Operational Support Assistant
The word limit on these can't truly capture my essence. Though if you ask others they'd be able to describe me with one word, "Annoying".
Sales
Callum
Senior Sales Advisor
Apart from telling every soul in sight that I was brought up in Spain, I enjoy travelling to places where I get easily scammed and enjoy watching my hometown team Elche FC, and questioning why I love the sport of football.
Customer Support
Catherine
Customer Support Advisor
Happiest with some good food and a cocktail in my hand :)
Operations
Christine
Customer Operations Assistant
In my spare time I love to play and snuggle with our two dogs. One is 9 months and very naughty, so a lot of time is spent stopping her eating the house! Then at night it is a battle to get enough duvet as the four of us are all in bed together, but wouldn't have it any other way.
Operations
Courtney
Customer Operations Team Leader
You can find me screaming along to early 2000's pop punk at Stay Gold, scrolling endlessly on TikTok or thinking about all the cats I'd own if I wasn't allergic.
Customer Support
DeAjah
Customer Support Advisor
Better known as Dee. I'm originally from the Caribbean, specifically the Turks and Caicos Islands. Currently a Sports Science student. When I'm not hitting the books, you'll find me sprinting in my running club. I enjoy travelling, eating out and shopping.
Customer Support
Ellie
Senior Customer Support Advisor
Sales
Erin
Senior Sales Advisor
Eating, sleeping, reading, and drinking at the pub is pretty much how I spend most of my free time - riveting stuff, I know!
Operations
Esme
Executive Support Assistant
In my free time you can find me doing something creative, whether that be cooking or crochet, painting or pottery. I will always be somewhere making a mess!
Operations
Fin
Sales Support Advisor
I am usually at the pub full time, but in my spare time I work for the Operational Support Team. Big fan of music, video games, films, boxing and I play the guitar every now and then.
Customer Support
Heather
Senior Customer Support Advisor
Likes: My cat (Zsa), good wine, old movies, spontaneous adventures and Twilight, of course.
Dislikes: Olives and Team Jacob supporters.
Operations
Holly-Jane
Commercial Operations Assistant
I am a huge fan of rugby and local pubs.
Operations
India
Customer Operations Assistant
When I'm not working at my desk I enjoy making music in my free time, cooking, and watching repeats of Peep Show, IT Crowd and Fresh Meat - I may be biased, but Brits do have an elite sense of humour!
Customer Support
Isabelle
Customer Support Advisor
In my spare time you will find me either playing video games or spending time with my dog and family`
Sales
Jack
Sales Team Leader
When I’m away from the office, I enjoy creating all kinds of content for social media and getting lost into a good TV series or film!
Operations
James
Customer Operations Assistant
When not at work I will be keeping myself entertained with some sort of media, may it be books, movies, music, video games or TV series there'll be something holding my attention otherwise you can bet I'm sleeping!
Operations
Jess
Customer Operations Team Leader
I am usually found with a book in my hand. Also a huge lover of chocolate, true crime podcasts and documentaries and the MotoGP.
Operations
Kara
Customer Operations Assistant
Here are the quick facts so you can get back to clicking through the photos; You can usually find me at a desk either or playing video games. I'm a total geek and proud of it! I wear mismatching socks and I am judgemental... when it comes to T-Bone steaks :)
Customer Support
Katie
Customer Support Advisor
Outside of work, you'll find me screaming along to Taylor Swift or cuddling with my cat Bennie. I enjoy listening to true crime podcasts and reading. I am also a massive Stoke City FC fan.
Operations
Kristy
Customer Operations Manager
I'm a massive Newcastle United & Darts fan. I love spending time with family and taking our little dog Benny for walks along the beach. When I'm not out and about you can find me napping or watching true crime.
Operations
Lee
Commercial Operations Assistant
Lover of photography, Film Noir, and the salt n' vinegar crisp. I spend 80% of my time in front of a computer screen with a severe creative headache, and the other 20% of it trying to persuade my cat to pay some rent. Negotiations are ongoing.
Operations
Liam
Commercial Operations Assistant
When I'm not at work I love dogs, tech and almost anything nerdy.
Customer Support
Maisy
Customer Support Advisor
Originally from the South West, but moved up to the North East for uni and decided to stick around! I like fibre arts, the colour orange, Discworld books, and re-doing my nails.
Operations
Millie
Sales Support Team Leader
My name is Millieboo (yes it's my real name) I am happiest when I am amongst the trees with my two staffy dog pals, Dexter and Hughie.
Customer Support
Millie
Customer Support Advisor
If I'm not delivering 5 star service to our customers, I'm out having a boogie with my pals or attempting to eat my way through Newcastle
Customer Support
Milly
Customer Support Advisor
Operations
Nathan
Customer Operations Assistant
In my spare time I like playing very loud music, much to the dismay of my neighbours. You can probably find me at most rock gigs in Newcastle, or at Tesco enjoying a fine meal deal.
Customer Support
Owen
Customer Support Advisor
Customer Support
Paul
Customer Support Team Leader
When I'm not at my desk supporting our customers or bouncing around the office supporting our teams I like to constantly redecorate my house and I also collect butterflies!
Customer Support
Phillip
Customer Support Team Leader
Outside of work my biggest hobbies are Video games, Rugby and Football. Unfortunately my biggest love of them all is Hartlepool United!
Customer Support
Sarah
Customer Support Manager
Outside of work you will usually find me out for long walks with the family or having a nice glass of wine with the girls. I am also a massive Newcastle united fan and love going to the matches! Give me an away day anyday!
Customer Support
Scott
Senior Customer Support Advisor
You can find me screaming about Taylor Swift or Charli XCX, or keeping on top of our customers' payments. I'm the funniest person I know and I love Rupaul's Drag Race as well. XOXO Gossip Girl
Sales
Sean
Sales Advisor
Customer Support
Will
Customer Support Advisor
I'm a big fan of sheep and I would love to own a few some day. If I'm not thinking about owning sheep I'm probably reading the latest murder mystery book or watering my plants.