Why do I need to give meter readings?
We always ask for monthly meter readings, as they’re the only way to be sure how much gas and electricity you have used. We will need opening and closing meter readings at the start of your contract and at the end, so we are only paying for what has been used within your contract period. You can get these from your managing agent or landlord.
Meter readings are a great way to track that there are no faults at your property and to ensure the billing is only for the period you are responsible as well.
You can add your meter readings from your dashboard here.
If you do not submit any readings within 4 months, we may send a contractor to collect your readings at your expense as per our terms and conditions. Submit your readings now.