What is 3D Secure?

3D Secure is an extra step a lot of banks use to authenticate online card payments.

3D Secure is an extra step a lot of banks use to authenticate online card payments. Your bank might ask for additional verification so that we can process your payment. If this happens you just need to verify the payment by logging into your dashboard and using your bank’s 3D secure pop-up.

If your payment isn’t verified, your payment could be delayed which might mean late payment fees if you don’t get it sorted. If you switch to direct debit, you won’t need to verify any payments, and your payments will be covered by the Direct Debit Guarantee. 

 

You can switch to direct debit from your online dashboard.