Posted on May 07, 2019

Everything you need to know about electric and gas meter readings

When you’re with Fused, you only ever pay one fixed monthly rate for all your utilities. The only thing we ask you to do is to send us monthly meter readings for us to keep track of your energy usage. We know how confusing taking reading your meter can be so we have prepared a handy guide for you to follow no matter which type of meter you have.


Electric meters

Where will I find my electricity meter?

Your electricity meter could be located inside or outside the property. It may be found mounted on the external wall of the property, usually where you can see the power lines connect to your home. Alternatively, you may find it inside the property usually close-by the fuse box. Most common places you will find this is in a cabinet, understairs cupboard, utility room, porch or garage.

If you live in an apartment building, the meters for your building are likely to be grouped together in one place, sometimes key access may be required. Each meter should be labeled according to the address it serves.

If you are still struggling to locate your meter, your landlord or letting agent will be the best placed to help you.

How do I read my electricity meter?

  • Single or dual-rate digital meter

A digital meter has a display with 5 digits in black or white and may be followed by one more number, usually in red. To read this meter correctly, write down all black or white numbers from left to right, ignoring the red ones, which depict decimal numbers. For instance, the below meter reads 65626.

Single-phase-electric

Your display may also show two rows of digits (see below). This means that you have a dual-rate digital meter. You should then follow the same instructions as with the single-rate meter and report both readings to Fused bills. The top row, usually categorised as ‘low’ shows you the energy you used at nights and the one below indicates the energy consumption throughout a day (‘low’ and ‘normal’ can be either at the top or bottom, but will always be labelled).

Two-rate-electric-meter
Screenshot-2019-04-16-at-14.07.05

Some dual-rate digital meters only have one display (see above). These will have either one screen that flicks between the 2 readings or have a button to switch between the two readings.

  • Dial meter

If you have an old meter, it might have dials instead of digits, that look like clocks. You may notice that the dials next to each alternate between rotating clockwise and anti-clockwise.

Read the first 5 dials from left to right and write down the numbers that are indicated by the pointer. If the pointer is between two numbers, always choose the lower one. If the pointer is between 9 and 0, you must reduce the number you have taken for the dial on its left by one. Last but not least, ignore the last dial marked as 1/10, if there is one. For example, the below meter reads 62963.

Dial-single-phase-electricity-meter

Gas meters

Where will I find my gas meter?

Gas meters are often found outside the property, at the front or front side of the building in a meter box or meter cabinet. It may be found inside the property behind a cabinet, which your landlord may have pointed out to you. If you cannot find your meter, I'd suggest you contact the landlord or letting agent.

If your property doesn't have gas central heating, or a gas cooker, it may be that your property doesn't have a gas supply. If that's the case, just let us know.


How do I read my gas meter?

  • Digital gas meter

There are two basic types of digital gas meters: metric and imperial gas meter.

Metric gas meter with an electronic or digital display will show 5 numbers and a decimal point, followed by other digits. To read the meter you need to write down the first 5 numbers from left to right and ignore the last numbers after the decimal point, shown in a different colour. For example, the meter below reads 03880.

Digital-gas-meter

Imperial gas meter shows 4 numbers on a digital display, decimal point and two numbers in red at the very end. Write down the first 4 digits from left to right, ignoring the red numbers after decimal point. For example, the below meter reads 1098.

Imperial-gas-meter
  • Dial gas meter

Similar to electric meters, your gas meter figures can also be displayed as 4 of more dials instead of digits. Note down the numbers from all 4 dials from left to right. If the pointer is between two numbers, choose the lower number, if however it stands between 9 and 0, write down 9. Remember that each dial turns in the opposite direction to the one before it, so check which way each turns. For example, the meter below reads 7206.

Dial-gas-meter

Smart meters

Smart meters are becoming increasingly more common and they can be tricky to read so here’s what to do.

  • Electricity smart meters

Your electricity reading is always a number that is followed by “KWH”.

If you have a keypad on your smart meter, press 9 and you will see a “IMP KWH” appear followed by a series of 8 numbers. These are your electricity reading and you will only need to make a note of the first 7 from the left (without the decimal numbers).

Similarly to regular electricity meters, you may have a so-called Economy 7 smart meter, which records your day and night usage separately. If this is the case, press 6 on the keypad until you see “IMP R01” followed by 8 digits, which is your night reading. If you press 6 again, you will see “IMP R02” with 8 digits again, which will be your daytime reading. Once again, you only need the first 7 digits before the decimal point.

If you have two buttons on your smart meter, press the “Display” or “Display Select” button until you see a number followed by “KWH”. As always, write down all the numbers before the decimal point from left to right.

If you have A and B buttons, press the A button until you see “TOTAL ACT IMPORT”. The numbers (before the decimal point) shown below that are your meter reading.

If you have three buttons, press the middle button and you will see your reading underneath “IMP”. Alternatively, if you have a dual-rate smart meter, you will see R1 for Rate 1, R2 for Rate 2 and T for Total.

If you have an orange and a blue button, press the orange button on the left to see your reading followed by “KWH”.

If you have a green A and a white B buttons, hold the green A button for at least 2 seconds. Then press A again until you see numbers followed by “KWH”, which is your reading.

  • Gas smart meters

With gas, you always look for the numbers followed by “M3”.

If you have a keypad, press 9 to see “VOLUME” appear on the screen along with a row of numbers followed by “M3”. The numbers before the decimal point are your reading.

If you have A and B buttons, press the A button until you see “METER INDEX”. The numbers shown below are your reading.

If you have a right and left arrow with a circle in the middle, press the middle circle button. Your display will say “CURRENT METER READING” and the row of numbers you will see followed by M3 is your reading.

If you have three red square buttons, which may or may not be labelled with A, B and C, press the left button (or A) to see your meter reading followed by “M3”.

If you have an orange and a blue arrow, press the orange arrow pointing upwards and you will get your reading followed by “M3”.



We hope our guide to meter readings will help you, if you have any further questions please get in touch. Remember, it is important to read your meters monthly and submit them via your dashboard or take a picture and email it to us support@fusedbills.co.uk.

Posted on May 07, 2019